The company employs Bridge Security Solutions to provide on-site estate management and some security services.
Two officers are on duty 24-hours a day and operate from the gatehouse at the Crofton Road entrance, from where the entrance gates are also controlled.
One officer patrols the park both day and night in our Fully Electric Vehicle to pick up signs of whether there is anything untoward occurring at any part of the estate.
Some items they deal with that adds to the smooth running of the park
- Rapid response to incidents and alarm conditions
- Reporting of incidents or, in an emergency, calling the police
- Parking control
- Internal traffic control and assisting with large deliveries
- Monitoring pedestrian access and requesting any door to door trading or undesirables to leave
- Reporting any street lighting not working to the Infrastructure Director
- Reporting damage to verges and roundabouts to the Infrastructure Director
- Monitoring building works to ensure it is within the approved operating times
- Monitoring vehicle access and parking at building sites
- Dealing with anything blocking or restricting our roads
- Reporting any tree damage to the Infrastructure Director
- Contacting the Utility Companies if there are issues on any of the roads within the park.
- General assistance to residents
- Assistance in managing the estate
HOUSE WATCH – Optional Service
Properties with this service receive additional benefits (details on request) and that includes monitoring the property and if you have had a burglary, attempted burglary, or an alarm condition at your property, you or your neighbours can alert the Officer, who will normally attend within a few minutes of being notified. On arrival, they will check the property externally and, where possible, the perimeter.
If Bridge are the appointed key-holders and have been granted permission to enter the premise in the absence of the owner, the Officer will carry out a full inspection of the property even if they believe the suspects to be on site, provided there is no threat to the officer. The same criteria would apply even if Bridge are not appointed key-holder, should the house owner be on site and require assistance. If the owners are not at home the Officer will contact them to appraise them of the situation and if necessary wait until the owner(s) arrive home.
Should suspects be found on site the officer will try to detain them until the police arrive, provided this does not cause a risk to himself or others.
Emergency Contact: 0203 906 6965
ON-SITE DEFIBRILLATOR
A Defibrillator is held at the Gatehouse for the use of residents and in the case of an Emergency call the Gatehouse on 01689 666450 and it will immediately be brought to the residents property.
The officer will assist until the emergency services arrive at the property.
Please do not hesitate to contact us if you have any questions and we will endeavour to respond to you as soon as possible.